Firm Overview
“Talent hits a target no one else can hit. Genius hits a target no one else can see.”
(Arthur Schopenhauer)
Retail Advisory
The retail industry changes fast.
It is crucial to adopt flexible omnichannel strategies that can scale up or down depending on consumer preferences,
creating data-driven hyper-personalized experiences for shoppers.
Bollard Lewis
can manage
any retail format
BL provides its clients with an overview of the current retail environment. Most importantly, BL retail experts deep-dive into three pivotal themes:
- The imperative for unified commerce to meet rising customer expectations,
- the convergence of digital and physical retail
- the transformative impact of AI in the retail environment.
It explores the habits and expectations of today’s consumers and suggests the mindset leaders should aspire to maintain a competitive edge.
It also presents retailers' challenges and offers potential solutions to turn them into opportunities.
“ Big-box retail ”
Creation from scratch, repositioning, or revamping under a turn-key approach.
Big-box retailers are facing a challenge. They have to offer customers a new unblemished concept and a consistent format. Bollard Lewis provides its customers with a well-defined work package already successfully tested.
It is a systematic, four-step process: investigate, incubate, iterate, and ignite
“ Free-standing stores chains "
Strategic plans to implement new openings, restructurings, rationalizations, and closings organically.
We support retailers with brick-and-mortar stores who face the difficult challenge of adapting their stores to rising customer expectations while simultaneously restoring long-term profitability. The only way to meet this challenge is through a full transformation of retail strategy.
“Showpiece”
We have a deeply proven track record in the luxury and affordable luxury markets, based on a successful case history of over 70 turn-key projects carried out for leading brands in these years.
Bollard Lewis has excellent relationships with all the players of its reference markets
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involve Brands in new “Big-box” projects, with great credibility.
and drive “Free-standing ” Brands, knowing in depth their peculiarities
on long-term brand knowledge
“The Areas of Impact”
of our retail advisory activity cover the key aspects that retail firms must focus on when working to enhance their performance, optimize their operations, and drive growth. Evidently each plan is strictly customized to meet the specific needs of our customers
1. Strategic Retail Positioning
2. Business Model Innovation
3. Customer Experience and Engagement
4. Omnichannel Strategy
5. Retail Technology and Digital Transformation
6. Supply Chain Optimization
7. Product and Assortment Management
8. Store Operations and Layout
9. Retail Marketing and Brand Strategy
10. Pricing and Revenue Management
11. Market Entry and Geographic Expansion
12. Retail Analytics and Performance Metrics
13. Sustainability and Corporate Social Responsibility (CSR)
14. Alignment store design with brand identity to enhance customer perception.
15. Retail Financing and Investment Strategy
16. Mergers & Acquisitions (M&A) Advisory
17. Change Management and Organizational Transformation
18. Talent Management and Workforce Optimization
19. Retail Risk Management and Compliance
20. E-commerce and Digital Sales Strategy
21. Loyalty Programs and Retention Strategies
22. Retail Franchise and Licensing Advisory
23. Crisis Management and Business Continuity
24. Customer-Centric Innovation
25. International Retail Strategy
“ some say …
shopping is better than psychiatrist ”
These areas of impact represent, by way of example, the broad range of services that Bollard Lewis provides to help retail businesses optimize their operations, adapt to market changes, and achieve long-term success in a competitive environment.
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